❗ Regrettably, we are unable to accommodate requests for refunds, transfers, class credits, or rollovers in the event of non-attendance after class purchase. We understand unforeseen circumstances may arise, but we hope for your understanding of our policy, which helps us maintain the integrity of our services. We genuinely appreciate your understanding and support.

 

❌ For All Purchases:

NO REFUNDS. No exceptions.

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👉 For Memberships:

This membership shall automatically renew for an additional 4-week terms unless either party submits a termination notice at least 1 day before the end of the current term.

 

👉 For Private Lessons: 

Validity period - Lessons booked must be completed within the validity term for the respective package booked. 

Reschedule/ Cancellation - Please note that once you have booked an appointment with me it means that I have reserved time in my schedule exclusively for you. If you need to cancel/reschedule your appointment less than 24 hours before it is scheduled to take place, you will be subject to a cancellation fee of 50% of the service rate booked. If you miss your appointment without any notice, 100% of the service booking rate applies. To avoid a cancellation fee, please reschedule your lesson at least 24 hours prior to your appointment. You can reschedule on your personal My Bookings page by viewing upcoming and past bookings. Each of the upcoming bookings has a Reschedule option to make these changes.

*If Christina Montoya cancels an appointment with less than 24 hours notice, a new appointment will be scheduled without penalty to the student, subject to availability.*